1. Company Information

This Privacy Policy is issued by IllusionFuture Lda, the legal entity responsible for the commercial operations of the Hushop brand.

Tax Entity
IllusionFuture, Lda.
NIF/NIPC: 513772146
Address: Rua Ilha de São Miguel Lote 129, 2775-798 Carcavelos

Commercial Identification
For direct contact and business operations, the Hushop brand uses the following details:

Address: Praça das Águas Livres 8, Subloja 6, 1250-001 Lisbon
Contact Email: hello@hushop.pt

2. Collected Data

We collect the following personal data:

• Name;
• Address, city, and country;
• Phone number;
• Email;
• Tax Identification Number (NIF);
• Payment information;
• Usage data (IP address, browser type, operating system, time spent on the website).
  
  

3. Purposes of Processing

Your personal data is used for the following purposes:

• Processing and delivering your orders;
• Issuing invoices and complying with legal obligations;
• Sending promotional communications and newsletters (when consent is given);
• Improving customer experience and analyzing service usage;
• Securely processing online payments;
• Registering for workshops or events organized by Hushop;
• Ensuring the technical operation and security of our website;
• Complying with legal and contractual obligations.

We also collect usage data automatically, such as device and browser information, to monitor performance and improve our services.

4. Data Sharing

Your data may be shared with:

• Shipping companies, for order delivery;
• Payment platforms, for payment processing;
• Email marketing platforms, for sending promotional communications;
• Data analysis tools, such as Google Analytics and Facebook Pixel, to enhance user experience.

Some data may be transferred outside the European Economic Area (EEA), particularly through payment and analytics platforms. We ensure that such transfers are carried out with appropriate security measures, including contractual clauses or recognized certifications.

5. Retention Period

Personal data will be retained for the period necessary to fulfill the purposes defined in this policy:

• Order and billing data: for the legally required period;
• Marketing contact data: as long as valid consent is provided;
• Usage data: kept for a shorter period unless needed to enhance security or improve website functionality.

6. Customer Rights

As a data subject, you have the following rights:

• Access, correction, and deletion: You can request access to, correction of, or deletion of your personal data by contacting us at hello@hushop.pt.
• Withdrawal of consent: You can unsubscribe from promotional communications using the opt-out link in the email or by contacting us.
• Complaint: You have the right to file a complaint via our contact email hello@hushop.pt.

7. Cookies and Analytics Tools

We use cookies to enhance the user experience. These include:

• Necessary Cookies: Ensure website functionality;
• Functional Cookies: Improve website usability;
• Analytical Cookies: Analyze performance (e.g., Google Analytics, Google Console);
• Marketing Cookies: For advertising campaigns (e.g., Facebook Pixel).

You can manage or disable cookies through your browser settings or the cookie consent banner available on our website.

8. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Explicit consent, for promotional communications and cookie collection;
• Contract performance, for order processing and payments;
• Legal obligations, such as invoice issuance and tax data retention.

9. Data Security

We take technical and organizational measures to protect your personal data, including:

• Storing data on secure servers in controlled environments;
• Limiting access to data to authorized personnel only;
• Using service providers that ensure adequate security measures.

Despite these efforts, no system is completely impenetrable.

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be published on this page and communicated when applicable.

11. Contact Information

If you have any questions about this Privacy Policy or the processing of your data, please contact us at hello@hushop.pt.